WhatsApp Business goes live for Android

Jan 20, 2018, 05:20
WhatsApp Business goes live for Android

WhatsApp Business is free and available to download now for Android users, though there's no mention of an iOS release yet. These include "quick replies", providing immediate responses to commonly asked questions, and automatic greeting and away messages.

LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. The messaging service claims in a blog post that the original app - now harbouring over 1.3-billion users - "was built for people" and not companies. However, the new business version of Whatsapp seems to be available only in select countries which include Indonesia, Italy, Mexico, the United Kingdom and the U.S. Meanwhile, the company promised that the new app will be available to the rest of the world in the coming weeks.

WhatsApp for SMEs will soon hit the Play Store for the rest of the world in the coming weeks and it will be free.

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Simply called WhatsApp Business, the app is created to help make it easier for businesses to communicate with customers and establish an online presence.

The businesses will have Confirmed Accounts by verifying the account's phone number with business phone number.

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Business accounts will be clearly listed as such.

Business owners who decide to use the new app won't have to worry about their personal account. In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers, andA80 per cent of SMBs think that WhatsApp helps them grow their business. The application isn't that different from the original in terms of UI, but adds a number of business-related features to make interacting with consumers a lot easier than before.

There's a brand new official version of WhatsApp, but it won't be replacing the current green-icon messenger you know and love.

WhatsApp Business is now available to small business owners in the U.S., the U.K., Mexico Italy and Indonesia.